Email campaigns with >0.3% spam complaints risk permanent blacklisting.
Lead Connector (LC) Email works inside GoHighLevel’s CRM to help send campaigns. But it has problems when bounces go over 3%.
When this happens, your subaccount gets suspended for 24 hours. This stops all your work completely. ZAUsers say invalid addresses cause many errors. DND contacts and missing emails make rates climb too. Spam flags and delivery failures add more trouble. The official fixes focus on checking addresses and DNS setup.
Good list cleaning helps restore delivery. This also protects your sending reputation from damage.
Understanding Bounces in LC Email
Bounces split into two types: hard and soft bounces. Hard bounces happen when domains don’t exist or email formats are wrong.
Soft bounces are temporary problems. These include full inboxes or server issues that fix themselves.
LC counts DND-enabled contacts as errors. It also counts blank emails, pushing rates over 3% even with filters.
Suspensions happen without any warnings. This disrupts CRM workflows like automated responses and follow-ups.
Go to Agency Settings, then Email Services. Enable “Mark email as invalid due to hard bounce” there. Also turn on “Verify email on first send.” This automatically removes bad addresses from your lists.
Bulk tools can scan lists before campaigns start. They tag risky contacts so you can remove them.
Paid verification services are coming soon with rebilling. These will filter bad contacts automatically for you.
Track contacts with more than 3 soft bounces. Use events to unsubscribe them from your lists.
Exclude empty email fields using simple logic. The system ignores non-emails without counting them as errors.
Clean your lists every three months. Remove inactive contacts with less than 2% open rates.
Resolving Spam Folder Issues
Spam traps catch you when reputation is poor. Spammy copy with too many caps or links causes problems.
Unverified domains send emails to spam folders. LC recipients often find emails buried despite successful sends.
Providers like Microsoft block emails with “5.7.1” errors. These blocks happen on LC servers and need appeals.
Gmail and Yahoo filters demand relevant content. Avoid attachments and optimize your subject lines carefully.
Set up SPF, DKIM, and DMARC records. Add these via TXT and CNAME records in your DNS. Warm up domains by increasing volume slowly. Start small and build trust with email providers.
Use LC’s risk assessment to check opt-in quality. Segment high-risk contacts using lead scores in your CRM.
Monitor complaints and unsubscribe rates closely. Add instructions asking people to mark you as safe sender.
Test your email body, links, and images. Check them against triggers like too many drip emails. Use MXToolbox to check if you’re blacklisted. This prevents the same problems from happening again.
Troubleshooting Sending Errors
“554 Rejected” errors mean authentication failed. They also happen from policy blocks or firewall issues.
LC skips SMTP credentials sometimes. This makes warming up domains much harder than it should be.
Server outages need LeadConnector support help. You can’t fix these problems on your own. DND and blank contacts increase error rates. This happens even when CRM flags show warnings.
Check your SMTP settings and internet connection. Enable validations to create bounce automations that help.
Look at workflows for scheduler problems. Use triggers for contacts with more than 3 soft bounces.
Keep marketing and business emails separate. Use dual accounts so suspensions don’t affect everything.
Real-time logs show patterns and problems. Watch for error 30007 and similar codes.
Move away from Mailgun if verifications fail. Try different email services that work better.
Advanced Monitoring and Prevention
LC’s dashboard tracks bounces, opens, and spam. Set up alerts when rates go over 2%.
A2P compliance helps ramp up sending volume. This avoids fines from email carriers and providers.
Email events automatically DND people who complain. This saves your IP address reputation score.
Double opt-in checks if people really want emails. This verifies interest before adding them to lists.
Focus on engaged segments in your audience. Send mostly to people who open and click.
Do quarterly audits of all your lists. Scrub them clean and re-warm your domains after.
Best Practices for LC Email Success
Keep your sender reputation strong always. Never blast emails to cold lists you just bought.
Personalize messages using CRM data you have. Limit the number of links and images used.
Agencies should enable verifications for everyone. Bill subaccounts for verification services used monthly.
Test small groups before sending to everyone. Check results and adjust your approach based on data.
Write clear subject lines people understand. Avoid words that sound like spam or tricks.
Make unsubscribe links easy to find quickly. Respect people who don’t want your emails anymore.
Send at times when people check email. Track what times work best for your audience.
Why Centripe Fixes This Automatically and Is Better
Centripe handles everything automatically with AI verification. It checks emails before sending any campaigns.
The system creates sentiment-optimized content for you. It switches carriers automatically, bypassing LC’s manual DNS fixes.
Copilot predicts which emails will bounce early. It personalizes across email, SMS, and voice channels.This cuts spam problems using smart context. LC only uses basic templates that don’t adapt.
Deeper CRM integration forecasts issues before they happen. This boosts ROI without suspensions stopping your work.
White-label options scale reliably for agencies. You save tons of time not troubleshooting problems.
Conclusion
LC Email needs constant manual fixes and watching. Bounces, spam issues, and errors disrupt campaigns regularly.
Following best practices helps reduce these problems. But it takes lots of time and effort.
Centripe offers automatic solutions that work better. It prevents problems before they stop your campaigns.
Choose tools that save time and boost results. Your email success depends on reliable systems today.
