Task Management: Assign, Track & Automate Work Inside Your CRM
Your tasks live right inside your CRM, connected to the contacts and deals they belong to. When a deal moves to a new stage, tasks are auto-created. When a task is done, the deal timeline updates on its own, no switching between apps, ever.
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Everything You Need to Master Your Tasks
Comprehensive task management features designed to boost productivity and eliminate overwhelm.
Smart Task Creation
Create tasks in seconds, set a due date and priority, and link them straight to a contact or deal.
Team Collaboration
Assign tasks to anyone on your team, add notes, and see who's working on what, all in one place.
Intelligent Scheduling
Set due dates for every task, get reminded before they're due, and see all your tasks on a calendar view.
Smart Notifications
Get notified when a task is assigned to you, when a deadline is coming up, or when a teammate completes a task.
Performance Analytics
Task Reporting See how many tasks are open, overdue, or done, and keep an eye on how much work each team has.
Workflow Automation
When a deal moves to a new stage or a form is submitted, Centripe auto-creates the right tasks, no manual work is needed.
Comparison table: Centripe vs Asana vs Trello
| Feature | Centripe | Asana | Trello |
|---|---|---|---|
| Built into CRM | Yes — tasks live inside contact/deal records | No — standalone project management tool | No — standalone board/card tool |
| Tasks linked to contacts | Yes — every task can be tied to a CRM contact | No — tasks are project-based, not contact-based | No — cards are board-based |
| Tasks linked to deals | Yes — task completion can update deal stages | Requires CRM integration | Requires CRM integration (via Power-Up or Zapier) |
| Auto-create tasks from CRM triggers | Yes — workflow builder creates tasks on deal stage change, form submission, and other CRM events | Limited — via rules or integrations | Limited — via Butler automation |
| Task activity on contact timeline | Yes — completed tasks appear in contact history | No — separate activity log | No — separate board activity |
| Assign to team members | Yes | Yes (strength) | Yes |
| Due dates & reminders | Yes | Yes (strength) | Yes |
| Kanban/board view | Centripe includes a board layout, makin it easy to see and manage your tasks visually. | Yes (strength — multiple views) | Yes (core feature) |
| Advanced project management (Gantt, dependencies) | No — focused on CRM-related tasks | Yes (Premium+) | Limited |
| Separate subscription needed | No — included in CRM plan | Yes — free tier limited, paid starts at $10.99/user/mo | Yes — free tier limited, paid starts at $5/user/mo |
| Best for | Sales teams, agencies, and CRM-driven workflows | Cross-functional project management | Simple task boards and small teams |
Get Started in 4 Simple Steps
From the first step to the last, our AI makes task management faster and easier, done in minutes, not hours.
Step 1
Quick Setup
You're already in the CRM - tasks are built in. No separate app to install. Set up task categories and assign team roles.
- Import from 50+ apps
- AI pattern recognition
- Instant sync
Step 2
Smart Configuration
Create task templates for common workflows (new client onboarding, deal follow-up, campaign launch). Set default assignees and due-date offsets.
- Auto-categorization
- Priority intelligence
- Workflow creation
Step 3
Connect to Workflows
Link tasks to CRM automations. When a deal moves to 'Proposal Sent,' auto-create a follow-up task. When a form is submitted, assign a task to the sales rep.
- Real-time optimization
- Schedule intelligence
- Performance tuning
Step 4
Track & Review
Monitor open tasks, overdue items, and team workload. Use task data to identify bottlenecks in your sales or onboarding process.
- Performance analytics
- Growth insights
- AI recommendations
CRM integration table (Task Events → CRM Actions)
| When this happens… | The CRM does this… |
|---|---|
| Deal moves to "Proposal Sent" | Auto-creates a follow-up task assigned to the rep (e.g., "Follow up in 3 days") |
| New form submission received | Creates a task for the assigned sales rep to review and respond |
| Task is marked complete | Logs completion on the contact/deal timeline and can trigger the next task in a sequence |
| Task becomes overdue | Sends a reminder notification to the assignee and can escalate to a manager |
| Appointment is booked | Creates a pre-call prep task for the rep (e.g., "Review contact history before call") |
| Quote is accepted | Creates onboarding tasks such as "Send welcome email", "Schedule kickoff call", and "Set up client account" |
| Contact tags are updated | Can trigger task creation based on tags (e.g., tag "VIP" → create "Personal outreach" task) |
Agency use cases
Marketing agency: client onboarding checklist
When a deal is marked "Won," the CRM auto-creates a sequence of onboarding tasks: send welcome packet, schedule kickoff call, set up reporting dashboard, request brand assets. Each task is assigned to the right team member with a due-date offset (Day 1, Day 3, Day 5). The client's contact record shows onboarding progress without the team needing a separate project tool.
Sales team: deal follow-up cadence
After a discovery call, the rep gets an auto-created task: "Send proposal within 24 hours." When the proposal is sent, a new task appears: "Follow up in 3 days if no response." The task chain continues until the deal is won or lost. Every task appears on the deal timeline so managers can see if follow-ups are happening on schedule.
Operations: recurring maintenance tasks
The team sets up recurring tasks for monthly client check-ins, quarterly reviews, and annual renewals. Each recurring task is linked to the client's contact record. When the task is completed, the CRM logs it and the next occurrence is auto-scheduled. No calendar app juggling - it's all inside the CRM.
Frequently Asked Questions
Everything you need to know about AI-powered task management
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