FITNESS CRM

Run Gym without
Running Yourself Down

Manage new joining, class bookings, memberships, payments and member follow-ups from one gym CRM made for fitness businesses.

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Feel more Organized, Connected and Manage everything easily.
New inquiry Personal training
Class booked HIIT, 6:00 PM
Payment received Monthly membership
Renewal due 7 members this week
Follow-up needed Emma hasn't checked in
Review request Alex just finished
Gym CRM Dashboard
Leads
Classes
Payments
Members
One calm place to manage it all.
Marketing

Get More People to Workout in your GYM.

Create campaigns for trials, offers, referrals, renewals, and re-engagement. Then, send the right message to each person based on their needs. This gives them a better reason to visit, join, and become a member.

Free Trial Campaign

Promote a 7-day pass to new leads

Launch Offer

Referral Campaign

Ask happy members to bring a friend

Send Invite

Win-Back Campaign

Reach members who have not visited recently

Send Comeback Offer
Email Campaign
SMS Campaign
Offer Sent
Member Segment
Campaign Active
Responses Coming In

Each campaign should deliver Value to the Members. When the message matches their fitness goals, they are far more likely to engage.

Lead Capture

Turn interest into a FREE TRIAL.

Every call, website form, walk-in and social inquiry is displayed on one screen.

NO NEED OF SWITCHING
BETWEEN DIFFERENT TOOLS.

Everything on one screen
Gym Trainer
Website Lead Wants beginner strength training
Send Trial Pass
Phone Inquiry Asked about monthly plans
Share Membership
Walk-In Lead Looking for evening classes
Book First Class
Social Inquiry Asked about personal training
Assign Trainer
Respond Faster, while motivation is fresh.
Book more first visit.
Keep their goals ready for what comes next.
MEMBER MANAGEMENT

Know Who Your
Members Are

Make every conversation personal. See each member's goals, plans, visits, notes, preferences and progress in one organized timeline.

1

Day 1

Joined for weight loss and evening classes.

2

Week 2

Attended five sessions and asked about personal training.

3

Month 1

Ready for a better membership plan and long-term goals.

Owner View

Goal: Lose Weight
Plan: Starter Membership
Visits: 12
Preference: Evening Workouts
Next Step: Personal Training
This makes it easier for you to guide them into the right plan, class or the next thing to do.
Class & Trainer Scheduling

Avoid Schedule Clash! Keep it Smooth by moving every Class on Time.

Manage classes, trainer availability, bookings and sessions in one calendar of gym CRM software.

Live Schedule Board

Today's Classes

6:00 AM Strength Training
12 spots booked

Trainer Availability

Maya: Available at 4:00 PM
Jake: Fully booked today

Member Booking

Emma booked HIIT at 6:00 PM
Send class reminder

Session Update

Personal training moved to 7:30 PM
Notify member and trainer
Action Required

Each campaign should deliver Value to the Members. When the message matches their fitness goals, they are far more likely to engage.

Payments Reminder

Invoices & Payments Run on Automation. No Chasing Needed.

Every membership, failed payment, renewal, and invoice is tracked automatically. Members receive reminders on time so you spend less time following up.

This Month

Payment Overview
₹1.82L Revenue
89 Renewals
14 Pending
7 Failed

Right Now in Your Gym

Live Payment Activity
Membership Renewed Alex completed payment successfully.
Payment Reminder Sent Reminder sent to Sarah.
Invoice Generated Monthly invoice created automatically.
Failed Payment Retry scheduled for tomorrow.

The Money Keeps Coming in, without Stress.

Your attention is required only when something actually needs you.

Automation & AI

Your Gym Keeps
Running.
Automatically.

Every follow-up, reminder, renewal, campaign, and member interaction happens automatically so your team spends less time on repetitive work and more time helping members.

Automation Active AI Follow-Up Smart Reminder Auto Message Member Re-engaged

Live Automation Feed

Real-time AI Activity
LIVE

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

Free Trial Follow-Up

09:02 AM

AI automatically sent a follow-up message after a trial visit.

These things give smoother gym experience. Better member engagement without manual work.

Retention

Retain Members.
Don't Let Them
Disappear.

Keep track of members who stop visiting, become inconsistent, or are close to cancelling their membership so your team can act before they leave.

Retention Alert Win-Back Sent Member Returning Attendance Dropped Renewal Pending

Member Recovery Board

Live Retention Monitoring

Needs Attention

7 members missed workouts this week.

Inactive for 10 Days

Comeback offer sent automatically.

Low Attendance Trend

Trainer follow-up recommended.

Membership Ending Soon

Renewal reminder already delivered.

Back Again

3 inactive members returned this week.

Send Personalized Win-back Campaigns to run Gym at full capacity. The more you Retain, the More you Gain.

Problems & Solutions

Your Focus should be on the Gym.
Not the Problems.

Stay organized, respond faster, automate repetitive work, and keep members engaged with one complete gym management platform.

Gym Problem
How Centripe Solves It
Leads stop replying after inquiry
Automated follow-ups keep conversations active
Staff forgets to respond to members
Tasks, reminders and notifications stay organized
Members quietly stop coming
Inactive members are detected with win-back campaigns
Trainers get double-booked
One scheduling system keeps everyone aligned
Renewals are missed
Automatic renewal reminders are sent on time
Payments need constant follow-up
Invoices, reminders and retries happen automatically
Reviews rarely get collected
Review requests are sent after positive experiences
Too many tools create confusion
Leads, members, payments and marketing stay in one place

From follow-ups to payments, Centripe helps gym owners solve daily problems in one organized system.

Run Your Gym Smartly without any Hassle.

Manage everything from one Screen. No switching between multiple tools. Easy, Smooth & Effective.

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Built for restaurants
Cafes
Franchises
Hospitality teams

Frequently Asked Questions

Yes. It is also built for personal trainers and any fitness business that runs on memberships. From lead managing to class bookings, payments, and renewals. You can do it all with one tool.
It captures and responds to new inquiries promptly. Someone fills out a form, sends a message, and the AI replies quickly with the context. It also collects basic details, shares the right info, and helps them book the first visit.
Definitely in a very easy way. From names to phone numbers, emails, membership plans, renewal dates, and other important details.
Yes. This fitness crm software tracks member visits, class attendance, and activity history. Spot who needs a follow-up to keep their interest, who has dropped out, and who attends regularly.
Yes. It sends reminders about upcoming renewals, pending invoices, and failed payments. You don’t have to do anything manually, and membership moves smoothly.
Yes, that’s the motto of centripe.ai. No switching between tools. You can manage multiple locations from one dashboard. You can see leads, members, revenue, bookings, and performance from different branches.
This one is a dedicated gym crm software. That focuses on the growth of your gym and also on maintaining the member relationships. You can do everything from A to Z. This spreads positive word of mouth for your gym brand.
It is simple and quick. Add member data, services, classes, and basic automation settings, and you are good to go. Everything happens hassle-free.

Still have questions?

Contact Support
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