Businesses that switch to modern VoIP phone systems can save 30% to 50% on communication costs. They mainly cut out on-premise hardware and use flexible cloud services.
A proper phone system has become vital, considering the expectations of customers. Faster and reliable service has become a USP of brands.
BUT CAN A PHONE SYSTEM REALLY MAKE AN IMPACT?
Advanced business phone systems offer features like:
- Call forwarding
- Voicemail-to-email transcription
- Click-to-call
- Conference calling
The LC phone system is built right into Lead Connector’s CRM software. You can send text messages and phone calls without integrating with any third party apps.
Lead connector telephony service has changed all that. Your team doesn’t require much time setting up or learning the technical stuff; it starts right away.
Why Did They Create the LC Phone?
Before this, every business using Lead connector had to create a separate account with Twilio. Now that was annoying for several reasons.
At first, you had to sign up for another service and remember another password. Then, understand the technical things like API keys and phone number settings.
So, GHL, which made Lead Connector, decided to fix it. They built the proper system.
Now, when someone wants to send texts or make calls, just turn it on with one click.
Benefits of the LC Phone
1. It Starts Working Immediately
There is no waiting for approvals, no entering credit card numbers on different websites, and there are no reading manuals. So you can start talking with customers and get work done without any delays.
2. Your Messages Actually Get Delivered
The LC phone has a special tool to make sure your messages reach the phone. It has things like sender identification, automatic opt-out links and smart rules to stop sending messages to numbers that aren’t working.
3. Safe and Secure.
It notices if something weird is happening, like if lots of messages suddenly aren’t being delivered. It protects your reputation by slowly increasing how many of messages you send when you first start.
4. Spending amount
You get a dashboard that shows all your costs as they happen. Get detailed reports about every text and call. So, you can plan the budget better.
An LC Phone often costs less money than using Twilio.
5. Lead connector integration
With LC Phone, you don’t need to switch between different websites or apps. All your calling, texting, and customer management happen in the same program.
Why Should Your Brand Switch to LC Phone?
1. Smart Call Routing
It means calls automatically go to the right person. If someone calls asking about sales, the call goes to your sales team.
If they need support, it goes to support. This happens automatically, so customers get help faster.
2. Voicemail to Email
Lead connector email is splendid when it comes to being utilized. When someone leaves a voicemail, the LC phone sends it to your email.
It even types what they have said, so you can even read instead of listening.
3. Call Recordings
You save important conversations. Use these recordings to train new employees or prove what was discussed if there is ever a disagreement.
4. IVR Systems
These are easier to use. “Press 1 for Sales, Press 2 for Support” menus you hear when you call businesses. LC Phone lets you set these up for your own business, making you look super professional.
5. Conference Calling
It lets multiple people join the same call. This is perfect for team meetings or talking to several clients at once.
6. Virtual Numbers
This tool gives you professional phone numbers for your business. You can get numbers from different cities or even different countries. When customers call, it looks like you have offices everywhere.
7. Text Messaging Integration
All your texts show up right in your CRM next to customer information. You can see everything someone has said to you in one place.
8. Call Tracking
It shows you which of your advertisements are working. You can give different phone numbers to different ads and see which ones get more calls. This helps you spend your advertising money smartly.
What Does an LC Phone Cost?
Call Costs:
Outbound calls cost $0.0166 per minute total in the US/Canada ($0.0126 base + $0.004 client minutes).
Inbound calls cost $0.01165 per minute if answered on web/mobile/deskphone ($0.00765 + $0.004 client).
SMS Costs:
LC Phone charges $0.0083 per outbound or inbound SMS segment in the US/Canada.
How to Get Started and Switch Over
Turn on the LC Phone in your settings—it’s instant, no setup needed. Start sending SMS and calls right away.
Switching from Twilio? Easily move agencies, sub-accounts, US/international numbers, or non-Twilio ports without data loss. Bulk migrate sub-accounts in one click; the process takes 24-72 hours. Contact HighLevel and Twilio support for gaining SID.
Set up regulatory bundles, UK KYC if needed, and webhooks for incoming calls/texts. Guides cover phone dialer, auto calls, and voicemail drops. Twilio stays supported, but LC Phone is the default for better integration.
Making Sure Your Messages Get Through
LC Phone enhances delivery by offering call tracking for campaigns. It ensures clear calls with good voice quality. It also gives messaging analytics to track success. Follow built-in SMS best practices to dodge blocks.
Avoid spam filters via blacklist checks and error alerts like 30007 or 21610. Troubleshoot delivery issues, old numbers, invalid SMS, or restrictions with quick guides. Policies ensure compliance.
Tools like number pools, SenderID, opt-outs, and DND rules help reduce failures. They also protect your reputation, ensuring reliable reach.
Why Centripe Beats LC Phone?
Centripe uses real AI that thinks and decides smartly, unlike LC Phone’s basic rules you set manually.
LC Phone follows simple steps like ‘send to voicemail,’ but can’t handle surprises.
Centripe acts like a smart helper: spots angry callers and rushes them to humans, or auto-replies common texts. No need to program everything—saves hours!
1. Smarter Calls & Missed Ones:
LC Phone routes by time or keywords, treating urgent calls the same as easy ones. Centripe listens, prioritizes mad customers, and auto-texts missed calls (e.g., “Order pizza? Reply now!”). No phone tag.
2. All-in-One Chat:
LC Phone sticks to calls/SMS in CRM. Centripe unites calls, texts, WhatsApp, email, and social in one dashboard—see full customer history fast.
3. Super Reliable:
LC Phone fights blocks (error 30007) with ramps. Centripe auto-checks rules, detects spam, switches carriers, and offers higher delivery.
4. Saves Money Smarter:
LC Phone tracks cheap SMS ($0.0083). Centripe scores leads, personalizes messages (e.g., ‘Your red shoes!’), cuts errors, more sales, less waste.
Team gets AI tips, summaries, and next steps. Grows smarter over time. Set up quick: teach AI your biz. Centripe wins for real smarts!
Conclusion:
LC Phone makes business communication simple and easy. You can handle calls, texts, and customer management all in one place.
It’s perfect for businesses that want to start quickly. There’s no need for complicated setups or multiple apps.
You save money, ensure reliable message delivery, and keep conversations organised.
If you want smarter features that learn and adapt, Centripe offers better AI-powered tools. These tools work harder for your business.
Upgrading from old phone systems to modern solutions helps you serve customers better.
Common Questions People Ask
