Dental CRM for Growing Practices.

A Missed Call Could have been Implant, Aligner, or Whitening Patient.

Don't miss the opportunities!

Let AI do everything, while your team is
treating patients with care.

For dental teams. Fewer missed inquiries.
Quicker follow-ups. More booked treatments.

Missed Call Alert
10:42 AM
+1 (312) 555-0147
Implant Consultation
Missed
AI Follow-up Automation
✓ Instant SMS & WhatsApp
✓ Personalized Follow-up
✓ Smart Scheduling
Status: In Progress
Booked Treatment
Dental Implant
Dr. Emily Carter
Confirmed
Appointment Reminder
Tomorrow, 11:00 AM

Hi Jessica! Your appointment is tomorrow.
Confirm
New Patient Inquiry
Olivia Parker
Interested in Teeth Whitening
New Lead
patient-call-about
Dental practice problem

Dental Practice Problems

A Patient Calls About Treatment. Your Team Is Busy. Will They Wait?

Bookings are lost when follow-up depends on memory, sticky notes, or scattered inboxes.

The phone rings during check-ins. A WhatsApp message waits between appointments. A website form sits unseen after hours. The patient might be already looking for another clinic.

Common daily issues
📞
Missed calls during clinic hours
🕒
After-hours enquiries with no quick response
💬
Patient messages spread across WhatsApp, SMS, email and social media
⚠️
Delayed replies to implant, aligner and whitening enquiries
📅
Manual reminders and callbacks
🪑
No-shows creating empty chair time
📄
Treatment plans not followed up on time
👤
Recall patients not coming back for cleaning or checkups
👥
No clear ownership for who needs to follow up next

New Patient
Enquiries

Every Enquiry is Captured
Smoothly without Miss
Calls, missed calls, forms, WhatsApp, SMS, ads, referrals, and social messages are displayed in one place. So, any member of the dental team can respond easily before the patient moves on.
!
One Overlooked message
means one missed treatment booking.
Dental Reception
Call
Missed Call
Website Form
WhatsApp
Google Ad
Referral
Instagram
Email
Patient Enquiry Inbox
EC
Emily Carter
Interested in Invisalign treatment
10:30
MB
Michael Brooks
Wisdom tooth pain
10:28
JM
Jessica Miller
Teeth whitening enquiry
10:21
OP
Olivia Parker
Implant consultation
10:15
DW
Daniel Walker
General check-up
10:10
Dental AI Intake

AI that Interacts in a personalized way with Patients.

What separates your practice is how comfortable patients feel during the first conversation. When your team isn’t available, Centripe AI can chat or speak. It helps patients share their concerns. They can also tell it their urgency and preferred appointment times.

Robot
9:41
📶 📡 🔋
JM
Hi, I have sharp tooth pain and need an appointment soon. 9:05 PM
🤖 I'm sorry you're in pain.
Is it constant or when you bite? 9:05 PM
It hurts when I bite.
Tomorrow morning works best. 9:06 PM
🤖 Thank you. I've marked this urgent and noted tomorrow morning. 9:06 PM

AI Intake Summary

👤 Patient Jessica Miller
🦷 Treatment Need Tooth pain
🚨 Urgency High
📞 Contact (312) 555-0147
📅 Preferred Time Tomorrow morning

Team Follow-up

Emily Carter

Treatment Coordinator

Full context is ready. Emily can call Jessica with confidence and pick up right where AI left off.

Patient reaches out

Chat, call, missed call,
or after-hours enquiry

Smart Receptionistk

Personal, calm,
and conversational

AI captures key details

Treatment need, urgency,
patient info, preferred time

Smart Follow-up

Every response stays
relevant to the patient

Your team knows who to call, what they need, and how to move them forward.
Dental AI Intake

Keep the Dental Chairs Filled, No More Empty Slots.

With timely bookings, confirmations, reminders, re-schedules,
and no-show follow-ups, the schedule stays active.

🦷

Every slot is protected.

Every chair stays productive.

Today's Chair Utilization
94%

Great day!

Almost full

🦷

Booked

Patient chooses a visit time

Confirmed

Reminder sent before the appointment

Rescheduled

Changes handled before the slot is lost

Recovered

No-shows get a follow-up

Filled

Open appointments are filled quickly

More ready-to-book patients. Smoother clinic days.

Treatment Plan
Follow-Up

What Happens After
“I’ll Think About It”?
Even if the patients have liked the treatment plan. They need time, answers, or reassurance before actually booking.
Robot

High-Value Interest

  • 🦷 Implants
  • 😁 Aligners
  • ⭐ Whitening
  • 👑 Crowns
  • 🩺 Root Canals

Patient Status

  • 🏷 Asked for pricing
  • 💳 Needs financing info
  • ⏰ Waiting to decide
  • 👨‍👩‍👧 Wants family input
  • 📞 Needs callback

Next Best Step

  • 📄 Send treatment plan
  • 📞 Schedule follow-up
  • 💬 Answer questions
  • 📅 Book consultation
  • ✅ Move to accepted treatment
The right Context will turn “I’ll think about it” into “I’m ready to start treatment.”
Dental AI Intake

The Patient’s Dental Journey, All in One View

Patient details are all on one screen. This includes the last visit. It covers treatment interest, care notes, preferences, and the next follow-up.

Source Performance

Which channels bring quality enquiries
Website
48%
Google
27%
Social Media
15%
Referrals
10%

Booking Health

What gets booked, missed, or rescheduled
78% Show Rate
Booked
320
Attended
250
Missed
38
Rescheduled
32

Treatment Conversion

Which plans move from consultation to acceptance
Consultations 420 Presented 260 Accepted 156
Consultation
420
Presented
260
Accepted
156

Recall Performance

Patients returning for hygiene & recalls
68% Returned
Completed
186
Pending
87

Aftercare Completion

Patients completing post-treatment care
82% Completed
Completed
328
Remaining
72

Review Growth

Happy patients leaving more Google reviews
4.9
★★★★★
Google Rating
New Reviews
+86
Average Rating
4.9★
Total Reviews
1,284

Reviews Bring Patients In. Reputation Brings Them Back.

Before booking, patients compare dental clinics online. Good reviews help them feel confident. Better patient care keeps that trust alive after the visit.

4.7

★★★★☆
Average Rating

  • 248+ Reviews
  • Trusted by Families
  • Recommended Locally
1

Before the first visit

Patients look at reviews, ratings, and real experiences.

Best Dental Clinic Near Me
4.7
★★★★★
248 reviews
Y
2

After the appointment

Happy patients can be asked at the right time.

How was your experience with us?

★★★★★
3

When feedback is negative

The team can listen privately and respond with care.

4

Over time

Better feedback builds stronger local trust.

Practice Growth +42%

The way patients feel after care
becomes the reason others choose your clinic.

Let's build

Make Every
Patient Conversation Easier to Continue

Begin with the first question.

This helps you understand their needs.

Use each visit to build

a stronger relationship.

Help your dental team

connect better with patients.

Book a Free Demo

Stronger conversations.
Stronger relationships.

Better care for life.

A better patient experience
starts with a better follow-up experience.

Stronger

Connections

Better

Trust

Happier

Patients

Healthier

Practice

Make Every Patient Conversation Easier to Continue

Help your dental team connect better with patients. Begin with the first question. This helps you understand their needs. Then, use each visit to build a stronger relationship.

Frequently Asked Questions

Yes, it can connect with tools you already use for patient communication, scheduling, forms, marketing and follow-ups.
The AI is powerful and can support the front desk by talking with patients after clinic hours, answering their queries and showing them the next step. It greets patients, collects details, understands the reason for the call, takes notes, asks about urgency and more.
Centripe as a dental crm software makes workflows secure. It controls access for teams. It uses role-based permissions. Patient communication is handled with care. If your clinic has specific compliance requirements, those can be reviewed during onboarding.
Basic PMS reminders usually focus on confirming an appointment. Centripe aids patient communication. It handles new enquiries and missed calls. It also manages AI intake. It follows up on treatment plans, recalls, and reviews.
You can track enquiries. They come from different sources. These are website forms, ads, calls, WhatsApp, email, social messages, and referrals.
Yes. Centripe helps your team track patients who are still deciding. It also follows up based on treatment interest and keeps the next steps clear. This is useful for implant, aligner, veneer, whitening, crown, root canal, and other treatment enquiries.
Yes. The front desk can view patient enquiries and follow-ups in one place. This cuts out the need to switch between calls, texts, emails, WhatsApp, forms, and notes. This helps the team respond faster, stay organized, and reduce manual tracking.
Centripe helps dental teams. It manages families. It also handles different doctors and appointment types.

Still have questions?