89% of marketers see a positive ROI from personalization. Also, personalized email campaigns deliver 122% higher ROI than non-personalized ones.
You want to automate conversations and send replies that feel personal to customers. If I had suggested a software two years ago, it would have been ManyChat. BUT NOT NOW!
Their slogan is, “Turn comments into conversations that SELL.” It gives quick replies and aims to turn prospects into leads by engaging them at any time.
ManyChat promised strong automations for Instagram, WhatsApp, TikTok, and Messenger. But it didn’t deliver.
It has been serving many clients and unless you don’t want business to scale up it is a great choice.
ManyChat is popular for chatbot marketing, but it doesn’t have everything businesses need. It lacks strong automation, AI features, and ways to connect across different platforms.
Some other options are now stronger in different areas. They have features that ManyChat lacks or doesn’t perform as well.
5 Main Problems with ManyChat
- Weak AI features: ManyChat lacks smart AI helpers, knowledge banks, and learning abilities. So, it struggles with tough customer questions.
- Create a separate chatbot for each platform: Facebook, WhatsApp, and Instagram. This means repeating the same work multiple times.
- No good support for big teams: It lacks features like member assignments, message routing, and advanced tools for companies with many messages.
- Missing advanced reports and knowledge tools: It has basic reports, but you can’t train the bot using documents. Also, you can’t see reports on how well the AI is performing.
- Not fully connected or customizable. It has trouble with websites, messaging apps, and helpdesk tools. Also, tech users have limited options for customization.
7 Best ManyChat Alternatives are:
1. Centripe
Centripe is one of the top manychat alternatives. It has ultra-smart AI bots and learning abilities.
You can create a separate chatbot for every platform. This maintains consistency. Its AI employee are marvellous that does all marketing work with ease.
It combines powerful AI and unified customer data tools. Built for marketers, agencies, and big teams.
Centripe connects smoothly across social media, websites, email, and has in-built CRM systems. Users love the simplicity of the software. They can easily build a website, and landing pages can be customized fully.
Now, you don’t have to write code for that. There are numerous designs to select from, ask the AI to do the work, and it will give you the output in very less time.
Its strong API access lets companies create custom connections with their marketing and sales tools. This makes it better than every other option for adapting and growing.
Features you will like:
- Drag-and-drop AI conversation builder
- Multi-channel messaging: across web, text messages, and social media
- Unified customer profiles and advanced grouping
- Built-in CRM and sales tracking
- Reports dashboard with live and past data
- Open API for custom app and CRM connections
- Multi-channel workflow automation, triggers, and sequences
Price: $299/month
2. Tidio
Tidio brings together live chat, AI chatbots, and CRM tools. It helps businesses connect with customers quickly.
It’s great for Shopify and WordPress stores. You can set up bots quickly and manage visitors in real time.
Tidio is famous for its smart chat widget and template library. It allows customization for various industries.
Tidio users like its simple design, smart chatbots that use language, and features that grow with their business. Its main benefit is its strong link to online store platforms and growth-focused analytics.
- 40+ chatbot templates, no coding needed
- Multi-language live chat with smart language tools for 24/7 automation
- Easy Shopify, Messenger, and Instagram connection
- Customer data collection and instant CRM
- Customizable widget and branding for websites
- Plans that scale for agencies or single users
Price: $749/month
3. CRMOne
A standout manychat alternative that includes chatbot automation and lead management tools.
An ideal software for agencies and growing businesses. The sales pipeline is integrated with marketing tools, which make it easier for teams to convert leads.
You get detailed reports, appointment scheduling, and also have a lead nurturing system. The customers are fed with personalized communication, which helps them get to know the brand better and trust it.
CRMOne’s real strength is linking automated chats to sales actions using data. This gives marketers more control over every conversation.
- Built-in chatbot builder for automation flows
- Easy CRM connection for leads and deals
- Multi-channel customer engagement (web, email, phone)
- Advanced reporting dashboards and pipeline views
- Automated appointment booking with reminders
- Drip campaigns and nurturing sequences
Price: $56/month
4. Chatfuel
Chatfuel’s flow builder is like ManyChat’s, but it offers better AI. It has ChatGPT built in, which enhances conversations.
This option is perfect for businesses seeking robust automation for specific channels. It also offers better AI management and reporting.
Chatfuel offers ready-made templates for sales, support, and marketing—all with detailed data options and conditional logic to personalize user experiences.
- Visual flow builder for Facebook, Instagram, and WhatsApp
- Advanced ChatGPT-based automations
- Native online store and Shopify connections
- Tag, condition, and rules-based targeting
- Human live chat handover for complex questions
- Broadcast scheduling for marketing campaigns
Price: $400/month
5. UChat
UChat is the top choice for multi-channel chat automation.
It lets businesses create one bot and use it across more than 13 channels, with powerful AI features.
Its advanced understanding of what users want and flexible builder unlock deep automation for support and marketing.
UChat’s strength lies in its reach. It manages WhatsApp, Telegram, Slack, and websites from one dashboard. Plus, it features special keyword recognition and links to many tools.
- Launch chatbots across 13+ platforms at the same time
- Real-time AI features and ChatGPT connection
- Broadcasts, drip sequences, and rules automation
- Smart keyword recognition and multi-language understanding
- Live chat tools for agent handover
- 50+ connections, including Zapier, Make, and CRM
Price: $199/month
6. Botpress
Botpress is a great option for technical teams that want deep customization and AI support. Its open-source design helps businesses build unique bots.
They can personalise flows, tweak personalities, and support multiple languages.
Botpress excels in support automation thanks to its strong knowledge base, training, and image recognition.
It also connects seamlessly with Zendesk, Zapier, and messaging platforms.
Features:
- Knowledge-based AI for unlimited training
- Customizable flows and rich personality editing
- Multi-language and summary tools
- Image and vision processing for advanced cases
- Direct launch to WhatsApp, Instagram, Web, etc.
- Zendesk and CRM connections for handover
Price: $2000/month
7. GoHighLevel
Its main advantage is seamless automation. This includes chatbots, pipelines, omnichannel messaging, and campaign management.
GoHighLevel makes it easy to handle leads, schedule appointments, follow up on sales, and automate workflows—all in one platform.
Its chatbot tool offers personalised chats, live chat transfer, appointment booking, and effective data capture linked to your CRM.
The platform is a top choice for agencies that need white-label, scalable automation. It’s ideal for anyone who wants to build bots with drag-and-drop ease and manage clients all in one branded dashboard.
GoHighLevel provides flexible logic, personalised messaging, and seamless integration with SMS, email, and website channels.
Features:
- AI-powered chatbot builder with up to 20 custom conversational fields for precise lead qualification and data capture
- Deep CRM integration for hyper-personalized customer journeys and automated follow-ups
- Appointment and calendar scheduling directly through chat
- Live chat handover and automation for sales/support teams
- Workflow automation for multi-step nurturing sequences and pipelines
- Multi-channel campaigns and bulk messaging (SMS, email, chat)
- Permissions and access control for agencies managing multiple team members or clients
Pricing: $497/month
Conclusion:
Once an appreciated software, ManyChat has lost its edge. It failed to adopt the latest AI tech and innovation.
Centripe has everything small to large businesses need. Even offering an option of white label for agencies. The marketing solution is highly recommended because of its advanced features.
Take the Demo and ask your team to give suggestions. Look for customization that fits your requirements best.
