SEE WHERE THE LEAKS ARE
You don't have a lead problem. You have a stage-three problem.
Standard live chat dies the moment someone closes the tab. Centripe's widget takes the visitor's number first, then moves the conversation to text — so you keep talking, and you kMap the steps a customer really takes, then watch how many make it through each one. When 80% of your quotes never turn into a decision, you stop buying more leads and go fix the quote. eep the lead even if they never come back.
FUNNEL — LAST 30 DAYS
New enquiries
412
↓ 71% move on
Estimate booked
294
↓ 79% move on
Quote sent
231
↓ only 22% move on — biggest leak
Won
51
OVERALL CONVERSION 12.4%
AVG DAYS TO WIN 9
What it does
A funnel that shows the truth, not a tidy diagram
Most businesses can tell you how many leads came in and how many jobs they won. The interesting number is everything in between.
Stages that match your business
Name the steps your customers actually go through — enquiry, estimate booked, quoted, decision, won — not a generic template you'll ignore.
Conversion between each step
See the percentage that makes it from one stage to the next, so the weak link is a number on a screen rather than a hunch.
Time stuck per stage
Know how long deals sit before moving. A quote that's been open eleven days is a different problem to one sent this morning.
Automation on every stage
Moving a deal fires the follow-up: quote sent triggers a reminder sequence, won triggers the review request, lost triggers long-term nurture.
Value, not just volume
Track deal value through each stage so you can see whether your big jobs and small jobs behave differently — they usually do.
Per rep and per source
Filter the same funnel by owner, service, or lead source to find out whether it's the channel, the offer, or the person.
Getting started
Your real funnel, mapped in an afternoon
No consultant, no whiteboard session, no spreadsheet that goes stale in a fortnight.
STEP 1 — MAP
Name your stages
Write down the steps a customer moves through and drag them into order. Start rough — you'll refine them once you see real numbers.
STEP 2 — FILL
Let it populate itself
New leads enter at stage one automatically, and existing contacts get placed by their history rather than manual data entry.
STEP 3 — FIX
Work on the worst number
Find the stage with the biggest drop, change one thing about it, and watch the conversion rate for a fortnight.
Part of your AI Employee
Your funnel doesn't work alone
Stage changes are triggers. Your AI Employee picks up from there — chasing the quote, answering the reply, booking the next appointment — without anyone remembering to. Meet the rest of the team:
Questions
Sales Funnel FAQ
Can I build more than one funnel?
Do deals move stages automatically?
Can each client have their own funnel?
Is reporting included?
You know how many leads came in.
Do you know where they stopped?
Map your real funnel and find the stage that's costing you jobs — free for 14 days on every plan.