CHAT THAT BECOMES A TEXT
Chat that keeps going after they leave.
Standard live chat dies the moment someone closes the tab. Centripe's widget takes the visitor's number first, then moves the conversation to text — so you keep talking, and you keep the lead even if they never come back.
WEBCHAT — HOMEPROSERVICES.COM
Dana Whitfield
(916) 555·0148
Hi! Ask us anything — we'll text you back if you have to run.
do you cover Elk Grove?
↓ Visitor left · moved to SMS
MESSAGES · TODAY 2:19 PM
HOMEPRO
What it does
A chat widget that behaves like a lead capture tool
The point isn't the conversation on the page. It's having a phone number and an open thread when the visitor is standing in someone else's showroom an hour later.
Chat becomes text
The thread moves to SMS automatically when a visitor leaves and continues on their phone — where replies actually get read.
Captures the number first
Name and mobile before the conversation starts, so even an abandoned chat leaves you a contact you can follow up.
Answers 24/7
Your AI Employee handles questions about hours, pricing, service areas, and availability at 2am — and books the appointment there and then.
Looks like your site
Set colors, position, avatar, greeting, and away-hours message. On client sites it carries their branding, not ours.
Lands in your inbox
Every chat appears in the shared inbox next to calls and DMs, assigned to whoever owns that customer.
Triggers the follow-up
New chats create a contact and start the workflow — instant text, team notification, task assigned, reminder scheduled.
Getting started
Live on your site before the coffee goes cold
One line of code, one set of answers, done. No developer ticket required.
STEP 1 — EMBED
Paste one line of code
Drop the snippet into your site — or switch it on with a click if your pages were built with the Funnel Designer.
STEP 2 — TRAIN
Give it your answers
Hours, service areas, pricing, and booking rules. It answers within those boundaries and says so plainly when it doesn't know.
STEP 3 — ANSWER
Take over whenever you like
Let AI handle the first reply and jump in from the inbox or the mobile app any time you want the conversation yourself.
Part of your AI Employee
Webchat doesn't work alone
The same AI that answers your phone answers this widget, using the same knowledge and the same contact history — whether someone calls, DMs, or types on your site. Meet the rest of the team:
Questions
Webchat FAQ
Who answers the chats?
What if the AI doesn't know something?
Is there a limit on conversations?
Can I match it to my branding?
Someone's on your site right now
with a question and no easy way to ask.
Add the widget, capture the number, and keep the conversation going by text — free for 14 days on every plan.