Centripe

Task Management

TASKS THAT CREATE THEMSELVES

The job you lost was on a sticky note.

Tasks appear on their own when a call is missed, a quote goes unanswered, or a deal stalls — attached to the customer, assigned to a person, with a due date nobody had to type.

Included in every plan Setup in minutes No per-use AI fees

MY DAY — MARCUS

LIVE
Overdue

Call back Ortega Property Group

Quote opened 3×, no reply in 11 days

Auto

Due today

Return missed call — (916) 555·0148

Text-back sent automatically at 4:12 PM

Auto

Confirm Thursday estimate — D. Whitfield

Deck rebuild, 10:00 AM

Auto

Return missed call — (916) 555·0148

Text-back sent automatically at 4:12 PM

What it does

A to-do list that fills itself in

The problem was never that people don't work their list. It's that half the things that should be on it never make it there.

Created automatically

A missed call, a form submission, a quote with no reply, a deal that's gone quiet — each one raises the task without anybody remembering.

Attached to the customer

Every task sits on a contact record with the full history, so nobody opens their list and wonders who this person is.

Assigned and prioritised

Route by owner, service, or territory, with priority and due dates set by the rule that created the task.

One view for the day

Everyone opens a single list — overdue first, then due today — across calls to make, quotes to chase, and jobs to confirm.

Works from your phone

Tick tasks off, call from the record, and add notes on the move, so the list is current by the time you're back in the van.

Managers can see it all

Workload per person, what's overdue, and what's slipping — without asking anyone for a status update.

Getting started

A working task list on day one

You're not designing a project management system. You're switching on rules for things that already happen.

STEP 1 — RULES

Decide what raises a task

Missed calls, new leads, unanswered quotes, stalled deals, completed jobs — pick the moments that should always get a human follow-up.

STEP 2 — ASSIGN

Route to the right person

Set who gets what by service, territory, or round-robin, with priority and due dates applied automatically.

STEP 3 — WORK IT

Open one list each morning

Overdue at the top, everything attached to the customer it belongs to, and call, text, or quote without leaving the record.

Part of your AI Employee

Task Management doesn't work alone

Most of these tasks are created by the Workflow Operator and half of them get handled by your AI Employee before a human sees them — what's left is the work that genuinely needs a person. Meet the rest of the team:

Questions

Task Management FAQ

What can create a task automatically?
Missed calls, new form submissions, unanswered quotes, stalled deals, stage changes, completed jobs, low survey scores — any workflow trigger can raise one.
Are tasks linked to customers?
Yes. Every task sits on a contact record with the full conversation history, so you can call, text, or quote straight from it.
Can managers see workload?
Yes. See what's assigned, what's overdue, and what's slipping per person, without asking for status updates.
Is there a limit on tasks or users?
No. Unlimited tasks and unlimited users on every plan, including client accounts on white-label plans.

Somebody meant to call them back.
That was nine days ago.

Let the follow-ups create themselves and land on the right person's list — free for 14 days.